Faculty Member, Marketing
Dubai Campus
About
Dr. John Sutton is a faculty member teaching on the MA Marketing Communications Program. Prior to this he was Professor and Director of Academic Programmes at Emirates Academy (Dubai), where he has made a significant contribution to the governance and collegial life of the institution. Prior to this he was a Principal Lecturer at Hong Kong Polytechnic University. Having worked for many years as a senior manager in the Hospitality and Tourism industry; including setting up his own award winning Restaurant and Events Management Company; Professor Sutton retains close links with industry. He has worked as a senior consultant for many major international hotel groups, airlines and service organisations, and has taken part in Government funded educational projects in Asia and the Middle East. Professor Sutton is a multi-disciplinary researcher in the areas of service quality; HRM - culture and organisation; and curriculum development and has been awarded several major research grants in these areas. He has co-authored three teaching text-books and written many internationally refereed journal and conference papers. He is a Fellow of the Institute of Hospitality and is on the Editor Board of three established journals. He has been a Visiting Professor at several Universities worldwide and takes an original and innovative approach to the advancement of teaching, scholarship and research in his discipline.
